Troubleshooting and Support
Warranty
RoboDot carries a 12-month warranty from date of purchase. For warranty repairs contact Robota via contact form at https://www.robota.us/. With an RMA request complete ship to:
Robota LLC 5015 Voyager Dr #7 Dallas, TX 75237
Known Issues
Orange colored RoboDot's dont have serial in capability. This feature was added later with the white colored RoboDot.
DJI Drones
Obtaining IP address message on Wi-Fi connection
First connect RoboDot to the controller then turn the drone on.
Long Convergence Time
Base is not in "Surveyed" in Fix Type. Click Survey or "Average from GPS"
The set position is not accurate enough, click "Release Position" and Survey again
The base or rover don't have a clear sky view
Short LoRa Radio Range
Ensure that both units have antennas on them.
Both units should be elevated from the ground
Obstructions can minimize range
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