🆘Troubleshooting and Support

Warranty

RoboDot carries a 12-month warranty from date of purchase. For warranty repairs contact Robota via contact form at https://www.robota.us/. With an RMA request complete ship to:

Robota LLC 5015 Voyager Dr #7 Dallas, TX 75237

Known Issues

  • Orange colored RoboDot's dont have serial in capability. This feature was added later with the white colored RoboDot.

DJI Drones

Issue
Resolution

Obtaining IP address message on Wi-Fi connection

First connect RoboDot to the controller then turn the drone on.

Long Convergence Time

  1. Base is not in "Surveyed" in Fix Type. Click Survey or "Average from GPS"

  2. The set position is not accurate enough, click "Release Position" and Survey again

  3. The base or rover don't have a clear sky view

Short LoRa Radio Range

  1. Ensure that both units have antennas on them.

  1. Both units should be elevated from the ground

  2. Obstructions can minimize range

PreviousFirmware updatesNextOrdering

Last updated

Was this helpful?