> For the complete documentation index, see [llms.txt](https://docs.robota.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.robota.us/robodot-touch-3.1.16/robodot-touch-user-guide/troubleshooting-and-support.md).

# Troubleshooting and Support

## Warranty <a href="#warranty" id="warranty"></a>

RoboDot carries a 12-month warranty from date of purchase. For warranty repairs contact Robota via contact form at <https://www.robota.us/>. With an RMA request complete ship to:

> Robota LLC 5015 Voyager Dr #7 Dallas, TX 75237

## Known Issues <a href="#known-issues" id="known-issues"></a>

In version 3.1.10 Boot up mode as rover will overwrite shot files to the same file name.

Use boot up mode 'Base' and then click "Make Rover" in the settings page

In version 3.1.10 Serial outputs must be disabled for proper function

## DJI Drones <a href="#dji-drones" id="dji-drones"></a>

"Obtaining IP address" message on Wi-Fi connection:

First connect RoboDot to the controller then turn the drone on.


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